1. What is the delivery time for an Amave order?

• Local (within Pakistan): 8–10 working days.
• International: Up to 15–18 working days.
  Orders are processed within 24 hours (working days). Delivery time depends on item availability and payment authorization. We may request payment verification to process your order smoothly.

2. Can I ship my order internationally?
Yes. We ship worldwide. Please proceed through checkout and select your country to view rates and timelines, or contact Customer Care for assistance.

3. What are the delivery charges?

• Pakistan: Free shipping.
  

• International: Calculated at checkout based on destination and weight.
  
  

4. Does the order total include shipping charges?
Shipping charges (if applicable) are shown separately at checkout. Your total payable will include any shipping fees.

5. How do I check delivery status?
Once dispatched, your Tracking ID is shared via SMS/WhatsApp/Email. Use it on the courier’s website or the Track Your Order page on Amave to monitor progress.

6. Which couriers do you use?

• Pakistan: [TCS / Call Courier / Leopards / BlueEx / Post Ex]
  

• International: [DHL / FedEx / Skynet]
  (Exact partners may vary by city/country.)
  
  

7. How many delivery attempts are made?
Our partners make at least two attempts. Please ensure your address and phone number are accurate. After the second failed attempt, the parcel is returned to us.

8. Can I change my shipping/billing address after placing the order?
Address changes are possible before dispatch only. Contact Customer Care at [WhatsApp: +92 312 5555767] or [hello@amave.pk] with your order number.

9. Do you offer worldwide shipping?
Yes, we ship globally. However, due to regulations we cannot ship to: 

 Important: Please do not accept parcels that appear opened or tampered. Only accept items packed in Amave-branded flyers/boxes.