At Amave.pk, we strive to provide high-quality products and a seamless shopping experience. Please review our policies regarding refunds and exchanges:

1. Refunds

• Refunds are only applicable if the product received is damaged or defective.

• To request a refund, please contact us within 24 hours of delivery at hello@amave.pk or via WhatsApp, including photos or a video showing the damage.

• Once approved, refunds will be processed within 7–10 business days via the original payment method.

• Products in perfect condition or damaged due to customer handling are not eligible for refunds.

2. Exchanges

• You can request an exchange within 7 days of delivery for unworn items with tags intact and the original invoice.

• Sale or discounted items are not eligible for exchange.

Additional Charges:

• Within Pakistan: No exchange fee.

• International: Return shipping may apply (non-refundable).

Processing Time:

• Exchanges are typically completed within 7–10 working days after we receive and verify the returned item.

Non-Exchangeable Items:

• Sale/discounted items

• Items not in original condition (used, washed, damaged, or with tags removed)

Damaged/Incorrect Items:

• If your item is damaged or incorrect, report it within 24 hours of delivery with unboxing photos/video. We’ll prioritize a replacement or exchange.